Privacy Policy for Queue Console

Effective Date: 03/27/2026
Last Updated: 03/27/2026

1. Overview

Queue Console (“we”, “us”, “our”) provides tools for managing and scheduling social media content across multiple platforms.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our services, including our website, applications, and APIs (collectively, the “Service”).

2. Information We Collect

2.1 Account Information

When you create or manage an account, we may collect:

  • Name
  • Email address
  • Organization/company name
  • Login credentials (hashed and secured)
  • Billing information (if applicable)

2.2 Connected Social Media Accounts

When you connect third-party platforms (e.g., Facebook, Twitter/X, LinkedIn, Instagram, etc.), we may access:

  • Account identifiers
  • Profile information
  • Access tokens and authentication credentials
  • Permissions granted via the platform API

We do not store your passwords for these platforms.

2.3 Content Data

We store and process content you submit to the Service, including:

  • Scheduled posts
  • Drafts
  • Published content
  • Media uploads
  • Metadata (timestamps, platform targets, status)

2.4 Usage Data

We collect operational and diagnostic data such as:

  • IP address
  • Browser type and version
  • Device information
  • Log data (API requests, scheduling events, errors)
  • Interaction metrics within the platform

2.5 Customer Data (End-User Content)

If you use Queue Console on behalf of clients:

  • You are responsible for the data you upload or manage
  • We process this data solely on your behalf

3. How We Use Information

We use collected data to:

  • Provide and operate the Service
  • Schedule and publish content to third-party platforms
  • Authenticate users and manage sessions
  • Maintain system security and integrity
  • Monitor performance and troubleshoot issues
  • Improve features and user experience
  • Communicate service-related updates

We do not sell personal data.

4. Multi-Tenant / Agency Use

Queue Console is designed for agencies and multi-client environments.

  • Each organization’s data is logically isolated
  • We do not expose one customer’s data to another
  • You are responsible for managing user access within your organization

5. Third-Party Integrations

Queue Console integrates with third-party platforms. When you use these integrations:

  • Data is shared only as required to perform actions (e.g., publishing a post)
  • Each platform’s privacy policy applies independently

Examples include:

  • Social media APIs
  • Media hosting providers
  • Analytics services (if enabled)

6. Data Storage and Security

We implement industry-standard safeguards:

  • Encrypted transmission (HTTPS)
  • Secure credential storage (token-based, encrypted where applicable)
  • Role-based access controls
  • Infrastructure-level protections (firewalls, monitoring)

However, no system is completely secure. Use of the Service is at your own risk.

7. Data Retention

We retain data:

  • As long as your account is active
  • As needed to provide services
  • As required for legal or operational purposes

You may request deletion of your data at any time (see Section 10).

8. Cookies and Tracking

We may use cookies and similar technologies to:

  • Maintain session state
  • Improve performance
  • Analyze usage patterns

You can disable cookies via your browser, though some functionality may be affected.

9. Children’s Privacy

Queue Console is not intended for use by individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect data from children.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to processing
  • Export your data

To exercise these rights, contact:
https://queueconsole.com/contact-us/

11. Account Termination and Data Deletion

Upon account closure:

  • Access to the Service is revoked
  • Data may be deleted within a reasonable timeframe
  • Some logs may be retained for security and compliance

12. Changes to This Policy

We may update this Privacy Policy from time to time.

  • Updates will be posted on this page
  • Continued use of the Service constitutes acceptance

13. Contact Information

For questions or requests regarding this Privacy Policy:

Queue Console
Email: https://queueconsole.com/contact-us/
Website: https://queueconsole.com